Artem & Oksana in the Rosa Gown

Do I need to make an appointment?

Yes, we do require you to reserve an appointment. This allows for a one-on-one experience with your own GLL stylist.

How do I make an appointment?

Book your appointment online by selecting your desired showroom under the ‘Showrooms’ tab on our website. Our online calendar allows you to select your desired available time, as well as send notes to your stylist about your favourite GLL gowns. Alternatively, if you require assistance, you are welcome to your preferred showroom directly or Chat with us online. Locate your preferred showroom details here.

How long do the showroom appointments run for?

Bridal appointments run for one hour, which provides brides time to try on up to 5 of their favourite GLL styles and accessories. We do also offer appointments to try on our everyday, bridesmaid and accessory collections if you wish to book in dedicated time to do this – and these appointments run for 45 minutes.

Do I need to select my favourite GLL gowns prior to my appointment?

To ensure we can best prepare for your appointment, be sure to list your preferred styles prior to visiting our showroom. You will be prompted to list your favourite gowns when making your booking.

Am I required to purchase my gown on the day?

We understand it can take time to make your decision. You are not required to purchase on the day. In fact, you are able to continue speaking with your stylist after the appointment via email.

What payment methods are accepted?

As we are an online business we only accept payment in full, at time of ordering, via Visa, Mastercard or Paypal. If you wish to pay with an AMEX, we recommend setting up a Paypal account prior. For our Australian showrooms we offer GRACEpay – a payment option where you can pay off your purchase in 4 equal payments.

Will I be guaranteed my desired appointment date and time?

Our weekend consultations typically book out 6 -8 weeks in advance. We will always do our very best to accommodate you on short notice and we would be happy to add your details to our cancellations list for any appointment that may arise. We advise, for this reason, to book as soon as you know you want to wear a GLL gown.

What if I need to cancel my consultation?

We get it, life happens! We do kindly ask that you provide 48 hours notice if you need to cancel or re-schedule as we are a small boutique showroom and can only see a very limited number of brides in a day.

What do I need to bring?

Your beautiful self, wear nude seamless underwear, minimal to no makeup and no tanning products. You can also bring along your favourite nude strapless bra or adhesive cups if you wish.

Can I purchase directly from your showroom & walk out with my gown?

In our showrooms, you are able to try on all gowns from our range. When you are ready to purchase ‘The One’, your gown will be shipped direct to your door from our Australian studio where it is handmade. The only destination in the world where you can purchase a gown on the spot and take it home with you that day is our newly opened NYC Flagship.

Let's Chat

For styling advice, ordering assistance and general enquiries our Stylists are available via email, live chat, phone and Skype. Please use the form below and we will be in touch. Our head office hours are Monday to Friday 9am - 5pm Australian Eastern Standard Time.

As your wedding is just around the corner

We will need to know more details to see if we can arrange a priority order for you. Rest assured, helping you secure your dream GRACE gown is our priority. Please fill out the form below and one of our friendly Stylists will get back to you in the next 2 business days. Alternatively call our Australian head office:

Phone: +61 75520 0024.

Complete the form below and our online stylists will get back to you shortly to arrange a time for your virtual appointment

Which styles are you interested in?

Contact our helpful stylists to let us know which fabrics you love the most.