Made to Order Archives | Grace Loves Lace

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Made-to-Order gowns in the finest European laces and silks

Shop Wedding Gowns

Need Assistance?

Our expert stylist team is available on email, live chat, phone & Skype

Showroom Locations

Try on GLL in London (UK), Los Angeles, NY, Dallas (USA) and Gold Coast (AUS)

Book an Appointment

Finer Details

Ivory colour
Handmade in our Australian studio
Made from hand sourced stretch French lace and hand cut Guipure lace motifs
Stretch French lace: 94% Nylon, 6% Elastane
Stretch lining: 80% Nylon, 20% Elastane
Form fitted and fully lined
Thin, spaghetti straps with Guipure lace motifs
Low V neckline with no built in cups
Low, scooped back
40cm train trimmed with Guipure lace motifs
Can be made with no splits, one split or two splits
Cold hand wash, drip dry, cool iron
This product is vegan-friendly

Bust
Under bust
Waist
Hip
Cup size
Shoulder to floor height

With the perfect amount of understated detailing and a chic, clean silhouette, the Lottie gown is simple, yet timeless. Fusing sophistication with just a hint of sexiness, the Lottie is perfect for the effortless woman who wants an elegant, strappy dress. Featuring all-over ivory French lace that hugs the body and flatters the female shape, the Lottie is an alluring dress that is easy and comfortable to wear. Beginning with a low V neckline and a daring scooped back, with hand cut Guipure lace motifs artfully placed on the thin spaghetti straps, the Lottie has been designed to compliment any shape. For a more traditional feel, the Lottie can be made with no splits in the skirt, or with one or two splits, to show more skin. The skirt then flows into a 40cm train, trimmed with Guipure lace motifs.

“For the woman who loves simplicity and luxury! Lottie is all about the silhouette, clean lines and lustrous stretch French lace. The beautiful dipped back, bust and gure hugging shape is alluring, sophisticated and timeless. A beautiful gown for effortless brides with con dence and an unfussy approach to wearing a gown.” – Megan Ziems, Founder and Creative Director.

Sizing & Ordering

Ordering Assistance

The only way to order an authentic GLL gown is here on our eboutique. Our 3 worldwide Showrooms allow you to experience the award-winning, signature GLL styling service, which includes trying on samples of your favourite gowns. Our incredible Stylist team are here to help you every step of the way via phone, live chat, email and Skype.

Email your personal stylist

You can email our expert Online Stylist team with any questions you have regarding size, fit and styling. They are here to help you every step of the way! Email: stylist@graceloveslace.com.au

Live Chat

Let’s chat! If you are seeking an instant answer, please use the Live Chat function on the bottom right hand corner of the screen. Our Online Stylist team will reply within moments.

Book a showroom appointment

Want to experience our signature, award-winning styling service and try on your favourite GLL gowns? We have 3 exclusive global showrooms available by appointment only. Book your one-on-one appointment now!

Request a fabric swatch

Want to experience our exclusive European laces and silks in person? Request a fabric swatch of your favourite GLL gown by emailing one of our expert Online Stylists. Your personal swatch will then be sent to you via mail. stylist@graceloveslace.com.au

Once you have chosen THE DRESS! follow the online instructions and checkout process. Our customer service team will look after you from there with all of your order details up until delivery.

Made to Order

Your gown will be made especially for you to your size range, height and date requirements. Your measurements will determine the sizing and proportions that best suit you. Each gown requires specific measurements depending on the fit of the gown.

Ready to Wear

Your gown has been made to a standard dress size and height (155cm shoulder to floor) to allow for urgent delivery. The hem can be adjusted by your trusted seamstress at your expense. Our exclusive stretch laces and effortless silhouettes allow for an easy and comfortable fit.

Size Charts

Measurement Chart

International Size Conversion Chart

Shoe Chart

Measurements

1. BUST - Around the fullest part of your bust, across the nipple.
2. UNDERBUST - Measure directly under the bust, where bra bone would sit.
3. WAIST - Around the smallest part of your waistline.
4. HIP - Around the fullest part of your bottom.
5. SHOULDER TO BUST POINT - From the middle of your shoulder to your nipple.
6. SHOULDER TO WAIST - From the middle of shoulder, over nipple to smallest part of your waist.
7. SHOULDER TO FLOOR - From shoulder bone to floor in a straight line, not curving to body.
8. WAIST TO FLOOR - From smallest part of your waist to the floor.
9. SHOULDER TO SHOULDER FRONT - From the widest shoulder point to shoulder point.
10. SHOULDER TO SHOULDER BACK - From the widest shoulder point to shoulder point.
11. BICEP - Measure the fullest part of your upper arm.
12. SLEEVE LENGTH - Hold arm out at a 40° angle, measure from shoulder to wrist.
13. UNDERBUST TO TOP OF BUST - Measure from underbust over nipple to top edge of desired cup finish.

Shipping & Delivery

1. You've Found 'The One'

Order your gown via our eboutique - the only place where you can purchase an authentic GLL gown.

2. Welcome to the GLL Familia!

It’s official; You’re going to be a GLL bride! Our Customer Service team will be in touch within 48 hours to confirm your measurements and wedding details. They are here to help you every step of the way!

3. And so it begins!

Our in-house production team allocate the exclusive luxurious fabrics needed to make your unique GLL gown.

4. Complete The Look

It’s time to complete your look! You can secure accessories like a show stopping veil, heels and jewellery through your Customer Service representative.

5. Locked in Love

Our Customer Service team will confirm your final measurements and order details.

6. Handmade in our Australian Studio

Now the magic happens! Your GLL gown will be handmade in our Australian studio by our team of seamstresses with over 100 years combined experience.

7. We're on our way!

Our Dispatch team will be in touch to confirm your delivery address.

8. The Finer Details

Your gown will undergo high grade in-house quality control to ensure that the fabrics and manufacturing are of the highest standard.

9. Packed & Ready

The most exciting package you’ll ever receive! It’s time for our Dispatch team to pack your order at our head office in Australia, where it will then be dispatched via Australia Post Express or UPS Express. We deliver to brides all across the globe!

10. Track Your Gown

You will receive tracking information from our Dispatch team so you can track your precious package.

Shipping Australia Wide

If you are located within Australia, your gown will be sent via Australia Express Post which takes between 1-3 business days to arrive.

International Shipping

We offer worldwide delivery. All international orders are sent via UPS Express which takes between 3-7 business days to arrive.

Ordering Information

If you require help with ordering you can phone us on +61 75520 0024 Or email info@graceloveslace.com.au Our Head Office works on Monday-Friday 8.30-5pm Australian EST.

Shipping Costs

To determine your shipping costs simply add your products to the cart, continue to the checkout to use our handy shipping calculator.

Currency, Duties, Taxes

Import duties and taxes may be applicable in your country. We always recommend brides ordering from outside of Australia check with their import/ customs department for an estimated cost, so you are aware of any charges you may be required to pay.

Ethical Manufacturing

Award Winning
Customer Service

Handmade
in Australia

No Mass
Production

Made-to-Order
Gowns

Ethical Business & Manufacturing

At GLL, we experienced huge growth and success very early on after launching in 2010. Being the original at what we do and filling such an important gap in the wedding dress market meant that demand was high. This immediate growth brought with it huge pressure in all areas of the business. It was exciting but could have also – like so many businesses have found- been our downfall. The reason we didn’t crumble in these early years was due to our passion, hard work and staying true to what made our brand and product so special in the first place. For us, there is no such thing as success without happy customers and quality product and service. This is why we have the stellar reputation we have, and when dealing with thousands of brides in over 65 countries every year - this is crucial.

From the beginning we have placed just as much importance on customer experience and customer service as we have on our product itself. Our team are completely invested in what we do and how each woman feels when they talk to them on the phone, on email and see them in our showrooms. The level of passion and dedication in our team is what makes us the proudest.

Every product we design is handmade in our Australian headquarters. We do not believe in off-shore manufacturing to save dollars. Keeping everything in-house allows us to maintain our high standards and requirements. We have a team of over 50 now and our cutters, seamstresses and design and production team have exceptional experience and skill, particularly with our unique garment construction and luxury delicate fabrics.

We do not believe in mass production. Each gown is made to order and our ready to wear selection is produced on demand. Everything has a purpose for us, including scrap fabric that would normally be wasted in factories. Most importantly, we haven’t lost our passion- it gets stronger. Every facet of the business is always moving forward and we LOVE what we do.

Returns & Exchanges

Made-to-Order Bridal

As your dress is made especially for you to your dress size range and height, we are unable to offer returns or exchanges. All items undergo high-grade professional quality control to ensure fabrics and manufacturing are of the highest standard. In the unlikely circumstance your dress does not fit you, you must contact our Customer Service team customerservice@graceloveslace.com.au within 7 days of receiving your order.

We highly recommend you try your dress on as soon as you receive it. If for any reason there is a manufacturing fault, postage will be covered by GLL, however if you have lost or gained weight, postage and alteration costs will be on charged to the customer. You will need to provide updated measurements and images for our production team before the dress is returned. Any dresses being returned to GLL must be returned in the original packaging.

Ready-to-Wear Bridal

Exchanges are accepted within 7 days of you receiving your garment. You must contact our Customer Service team to arrange for your item to be returned. Once confirmed, we must receive your item within 14 days if located in Australia or 21 days if located overseas. Items must be in original condition free of makeup, marks and stains, and must not have been worn, altered or washed. Any tags must remain in place. We suggest all items are tried on as soon as they are received to ensure you can exchange items within our specified timeframe. Please try on the gown after a shower to avoid contact with moisturiser, deodorant or makeup. Additionally, please try on your gown on clean, carpeted or tiled flooring.

All items will undergo further quality control upon return. Exchanges are only available after the items have passed quality control. If for any reason your item does not pass QC, Customer Service will contact you with your options. In the event of a manufacturing fault, return postage will be paid by GLL. However, in the event of a change of mind, you will be liable for any additional postage to return your item and the purchase of the new.

Alterations

If you have any concerns upon receiving your gown, please contact Customer Service within 7 days of receiving your gown and our team will access your unique situation. Unfortunately, if your measurements change from what you confirm with Customer Service at lock in date, you will be liable for any alteration fees incurred. If you decide to go to a third party seamstress for any alterations to your gown, you will be liable for these costs. GLL are more than happy to offer advice if you choose to consult a third-party seamstress.

In the unlikely event of a manufacturing fault, please contact Customer Service. Upon assessment from our team, if a manufacturing fault is found, all costs will be paid by GLL including shipping. If you decide not to send your dress back to GLL for any reason, GLL will no longer be liable.

Shoes

Please try on shoes on a soft surface before they are worn. We will not accept shoes that are damaged or that show signs of wear. Exchanges are accepted within 14 days of purchase. All unwanted items must be returned in their original condition, all packaging and labels must be intact.

Lingerie & Jewellery

To protect your health and the health of others, we do not accept returns or refunds for change of mind on purchases of underwear, bodysuits and pierced earrings. Please refer to our sizing chart for sizing recommendations or contact one of our Stylists stylist@graceloveslace.com.au for advice before ordering these items. If for any reason your order is faulty, please contact our Customer Service team customerservice@graceloveslace.com.au with images of the fault to arrange a repair, exchange or credit note.

Grace Loves Lace x Natalie Marie Jewellery

Grace Loves Lace X Natalie Marie Jewellery is entirely handmade and therefore will always have slight variations between pieces. Each piece should be handled and worn with care, normal wear and tear is not considered a fault. Should a piece require resizing, please contact Customer Service customerservice@graceloveslace.com.au. If the size is at your fault, you will be responsible for return postage, resizing fees, and redelivery charges. Fees are determined on a case by case basis depending on the piece. Please ensure you are professionally measured prior to confirming your order.

Showroom FAQ'S

Do I need to make an appointment?

Yes, we do require you to reserve an appointment. This allows for a one-on-one experience with your own GLL stylist.

How do I make an appointment?

Book your appointment online by selecting your desired showroom (Dallas, New York, Los Angeles, London, or Gold Coast) under the ‘Showrooms’ tab on our website. Our online calendar allows you to select your desired available time, as well as send notes to your stylist about your favourite GLL gowns. Alternatively, if you require assistance, you are welcome to your preferred showroom directly or Chat with us online. Locate your preferred showroom details here.

How long do the showroom appointments run for?

Bridal appointments run for one hour, which provides brides time to try on up to 5 of their favourite GLL styles and accessories. We do also offer appointments to try on our everyday, bridesmaid and accessory collections if you wish to book in dedicated time to do this – and these appointments run for 45 minutes.

Do I need to select my favourite GLL gowns prior to my appointment?

To ensure we can best prepare for your appointment, be sure to list your preferred styles prior to visiting our showroom. You will be prompted to list your favourite gowns when making your booking.

Am I required to purchase my gown on the day?

We understand it can take time to make your decision. You are not required to purchase on the day. In fact, you are able to continue speaking with your stylist after the appointment via email.

What payment methods are accepted?

As we are an online business we only accept payment in full, at time of ordering, via Visa, Mastercard or Paypal. If you wish to pay with an AMEX, we recommend setting up a Paypal account prior.

Will I be guaranteed my desired appointment date and time?

Our weekend consultations typically book out 6 -8 weeks in advance. We will always do our very best to accommodate you on short notice and we would be happy to add your details to our cancellations list for any appointment that may arise. We advise, for this reason, to book as soon as you know you want to wear a GLL gown.

What if I need to cancel my consultation?

We get it, life happens! We do kindly ask that you provide 48 hours notice if you need to cancel or re-schedule as we are a small boutique showroom and can only see a very limited number of brides in a day.

What do I need to bring?

Your beautiful self, wear nude seamless underwear, minimal to no makeup and no tanning products. You can also bring along your favourite nude strapless bra or adhesive cups if you wish.

How many guests can I bring?

You’re welcome to bring along a maximum 3 guests as we would like to ensure your experience at the Grace Loves Lace Showroom is intimate and totally relaxing.

Can I purchase directly from your showroom & walk out with my gown?

In our showrooms, you are able to try on all gowns from our range. When you are ready to purchase ‘The One’, your gown will be shipped direct to your door from our Australian studio where it is handmade. The only destination in the world where you can purchase a gown on the spot and take it home with you that day is our newly opened NYC Flagship.