What to Expect at Your Grace Appointment

What to expect at your bridal shop appointment, from trying on our signature gowns to expert styling advice in a relaxed, welcoming space.

Woman in an off the shoulder wedding dress posing in bridal shop.

There is something unforgettable about the moment you step into a bridal boutique for the very first time. At Grace Loves Lace, we believe your wedding dress shopping experience should make you feel like you’re a part of something special. Here is everything you need to know and everything you didn’t realise you’d love about your Grace appointment.

Smiling woman in a wedding dress toasting with champagne.

From the moment you walk in, you will be welcomed by your friendly stylist with a glass of chilled bubbles or rose tea. Our boutiques are designed to be a warm, welcoming, and relaxed space where you can slow down, soak up the moment and have fun with your loved ones or have a special moment to yourself. We have a range of wedding dress styles and sizes to try on so you can discover what feels most like you. Whether you're drawn to modern styles, romantic lace, or something unique and unexpected, your stylist will guide you through the experience with care, creativity, and expert advice.

Personalised Styling Session

Your stylist is there to listen and to help you discover exactly what makes you feel most confident. Whether you have been dreaming of a particular gown or have no idea where to start, we will guide you through the process with care. To help us prepare for your appointment, we recommend sharing your size in advance. This allows us to have the best options ready for you. If we don't have the exact style and size you're looking for, our stylists will do their best to find something similar in the boutique that aligns with your vision and inspiration. If you’re planning to wear specific shoes or shapewear on your special day, feel free to bring them along. And yes, you can absolutely bring the tears, the laughs and the camera roll.

A bride trying on a bridal gown and veil at her wedding dress appointment.

Grace Loves Lace box with embossed design and ribbon detail.

Flexible Ordering Timeframes

No matter your timeline, we’ve got you covered. Choose from Ready to Wear gowns (perfect for weddings just weeks away) or explore our Made to Order options in standard or customised sizing, both available with priority for quick delivery. Whether you're planning ahead or on a tighter timeline, there's an option to suit you. We also offer flexible payment options, including Buy Now Pay Later for eligible regions. Ask our friendly stylists during your appointment for further information.

Virtual Appointments

Can’t make it into a boutique? Our virtual appointments are just as special. You will connect one-on-one with a Grace stylist virtually, talk through your style and explore options together. It is thoughtful, pressure-free and perfect for brides who want to begin the journey from wherever they are in the world.

Woman adjusting a lace wedding dress on a mannequin.

Book Your Appointment

Wherever you are in your wedding planning, we can’t wait to be part of your bridal journey. Book your Grace appointment today and get ready for a bridal experience like no other that is relaxed, personal and made for you.

BOOK APPOINTMENT

Bridal shop interior with curtains, sofa, and decorative elements.

Frequently Asked Questions

How do I make an appointment?

You can book an appointment at any of our boutiques here. Please provide your wedding date, dress size, and up to 5 styles you wish to try on at your appointment. The more information you provide us the better!

Are appointments free?

Our appointments are completely free.

How long do appointments go for?

Our bridal appointments run for one hour. This allows you time to comfortably try on up to 5 of your favourite styles plus accessories to complete your look. We ask that you factor in parking and arrive a few minutes early to ensure you get the most of your appointment time.

Why do I need to select gowns to try on before the appointment?

We ask for the styles you wish to try by name so we can ensure that these can be made in time for your wedding date and that we have your style sample in the boutique prepared for your arrival. We don’t carry every sample in every size so we want to be able to best prepare by having similar styles available to try.

How many guests should I bring to my Bridal Appointment?

Saying 'Yes' to the dream gown is a meaningful and personal experience. It's natural to seek support during your appointment. Grace Loves Lace invites you to bring up to 3 guests with you to your appointment. Whether you desire the support of your loved ones or prefer to come by yourself, our bridal stylists will be there to provide feedback and ensure you feel supported in making a decision that feels right for you.

What if I need to cancel my appointment?

After booking your appointment, you’ll receive a confirmation email with the option to reschedule or cancel. We kindly ask for at least 48 hours’ notice if you need to make any changes — we understand that life happens, and we’ll do our best to accommodate you. If you can’t find your confirmation email or need assistance, feel free to contact the boutique directly via phone or email.

Do I need to book an appointment to come in?

Grace Loves Lace operates by appointment only to ensure we have ample time to prepare for your visit. Purchasing your dream gown is quite different from buying an everyday outfit. Given the unique nature of wedding dresses, they often require assistance to try on, and there is a need for various details during the booking process.

What do I need to do to prepare for my appointment and what should I bring?

It is helpful to know your wedding date, dress size and styles you wish to try prior to your appointment so when booking please provide those details if you can. You can also bring any undergarments you wish to wear on your special day. Some of our brides bring stick on bra’s, boob tape, shapewear and heels, to name a few.

What sizes are available to try on?

We take pride in our commitment to sustainability and ethical manufacturing, which means we carry a limited selection of sizes and samples in each of our boutiques. While our boutiques have limited sizes and styles available to try on, we do have a selection of XS to 2XL in a range of styles in all boutiques.

When booking your bridal appointment, providing information about your size allows us to prepare for your visit and, if necessary, arrange to ship the sample if it's not originally available. If we don't have the exact style and size you're looking for, our stylists will do their best to find something similar in the store that aligns with your vision and inspiration.

Given the extensive range of styles, most of our gowns are available in sizes XS- 3XL. However, our Made to Order Customised gowns, along with our Emma gown, are available to purchase in sizes XXS to 5XL (subject to availability).

Are your boutiques transgender friendly?

At Grace Loves Lace, we’re committed to inclusion, diversity and equality and we continually strive to evolve our showroom experience to ensure we’re contributing to a future that includes everyone. Integrity and passion fuel everything we do and creating the most comfortable and inclusive experience for our brides-to-be will always be our priority.

We pride ourselves on genuinely caring about our team members, our customers and our community and offer one-on-one appointments in a private and peaceful setting. We have carefully crafted our showroom experience so that each bride’s appointment is true to our values; sophisticated, authentic, friendly and relaxed.

We’re thrilled to welcome our transgender and non-binary customers into our showrooms, regardless of what stage they are at in their transition. Our friendly and approachable staff will go above and beyond to ensure all brides are made to feel comfortable during their appointment.

In addition to our intimate, face-to-face styling services, we offer virtual appointments if our customers prefer to take their consultation from the comfort of their own home. Our passionate and skilful team of stylists offer a personalised service to support brides-to-be in selecting and styling their wedding outfits, from anywhere around the globe. Whatever style of appointment suits our brides, we offer it.

What happens once I say 'Yes' to the dress?

Congratulations on finding the dream dress! While you may be absolutely in awe of your gown, please note that our boutique samples are for trying on only and are not for sale.

Grace Loves Lace offers different gown offerings based on your wedding time frame- please refer to our Ordering and Timeframes page for more information. When applicable, you will have the opportunity to provide your measurements in our boutique before placing an order with your bridal stylist. We always recommend ordering as soon as you find 'The One' to ensure the selected style and fabric will be available.

Can I take my gown home on the day of my appointment?

Our boutique samples are to try on only and are not for sale. On the day you may purchase your Made to Order or Ready to Wear gown and this will be dispatched from Australia directly to your delivery address.