Shipping & Delivery

COST 

Shipping costs are calculated at checkout based on your delivery destination.   

AUSTRALIA 

If you are located within Australia, your gown will be sent via Australia Post, DHL or TNT. Once collected by couriers, delivery usually takes 1-4 business days to metro areas (Sydney, Brisbane, Melbourne) and 3-10 business days for Western Australia or rural areas. Our Dispatch team will send you tracking information so you can track your package. 

REST OF THE WORLD 

All international orders are sent via UPS Express or DHL. Once collected by couriers, delivery usually takes 3-7 business days to arrive to USA, NZ and Canda. Everywhere else, depending on location, will take 3-14 business days to arrive. Our Dispatch team will send you tracking information.  We currently ship to all countries around the globe.

MADE TO ORDER STANDARD

All Made to Order Standard items will be dispatched from our production facility in Australia 5 months after your purchase date.

MADE TO ORDER customised

All Made to Order Customised items will be dispatched from our production facility in Australia 6-8 weeks before your wedding date.

PRIORITY MADE TO ORDER customised

Priority Made to Order Customised fall outside our usual Made to Order timeframes so your gown will be dispatched 2-4 weeks before your wedding date.

READY TO WEAR (INC. ACCESSORIES)

Ready to Wear and all other items including occasionwear, jewellery, veils, accessories, shoes and mini will be dispatched 3-5 working days from when you place the order.

Import duties and taxes may be applicable in your country. We always recommend brides ordering from outside of Australia check with their import/ customs department for an estimated cost, so you are aware of any charges you may be required to pay. 

Australia

The following countries are shipped DDP