Marketing Terms and Conditions

 

MARKETING TERMS AND CONDITIONS

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. By using graceloveslace.com or graceloveslace.com.au (“this Website”), you agree to be bound by the terms of use outlined above and below and also to the provisions of our Privacy Policy. Grace Loves Lace Pty Ltd (“Grace Loves Lace”) reserves the right at any time to change or add to this Website, including these terms of use. ABN 76 161 870 944.

COPYRIGHT AND TRADEMARK NOTICE

This Website is owned and operated by Grace Loves Lace Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Grace Loves Lace Pty Ltd.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Grace Loves Lace’s prior written permission.

All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Grace Loves Lace is not responsible for the operation of or content located on or through any such site.

Terms and Conditions

SCHEDULE

Item 1: Promotion Name

GRACE Veil Gift with Purchase

Item 2: Promoter

Grace Loves Lace PTY LTD 
ABN: 76 161 870 944 
5/25 Lemana Lane, Burleigh Heads, 4220 QLD

Item 3: Gift

GRACE Veil

Item 4: Permit Number

Not applicable

Introduction 

Participation in this Promotion and information regarding redemption of any Gifts forms part of these terms and conditions. 

By submitting an entry into this promotion via a purchase order, entrants warrant that they have read, understand and agree to be bound by these terms and conditions. If the entrant is under the age of 18 years, each entrant’s consenting parent or guardian is responsible for ensuring their familiarity with these terms and conditions at the time of participation. Entry into this Promotion is deemed acceptance of these terms and conditions. 

A copy of these terms and conditions can be obtained from Grace Loves Lace (info@graceloveslace.com). 

Duration

1.1 This Promotion runs from November 1st 2021 to November 30th, 11.59pm AEST or when Gift has been exhausted (“Promotional Period”).

Eligibility

2.1 This Promotion is only open to all customers who purchase either a full-priced Made to Order or full-priced Ready to Wear bridal gown from Grace Loves Lace in the month of November (“Duration”) (“Method of Entry”).

2.2 If the participant is under the age of 18 years, the Gift will be awarded to the winner’s nominated parent or legal guardian.

Method of Entry

3.1 To enter, participants must during the Promotional Period:

Make a purchase of a wedding gown, either Made to Order or Ready to Wear, within the Promotional Period;

Retain proof of their purchase post-entry.

3.2 Participants will receive one Gift with each purchase made, included in the delivery of their order.

3.3 The Promoter reserves the right to verify the validity of entries and participants if and when required (including a participant’s identity and place of residence) and to disqualify any participant who tampers with the Entry Process or who submits an entry that is not in accordance with these Conditions of Entry. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 

Gifts

4.1  Gifts are not transferable.

4.2 If the Gift (or part of any Gift) is unavailable, the Promoter, in its discretion, reserves the right to substitute that Gift (or that part of the Gift) to the equal value. 

4.3 The Gift is only available with purchase of full price wedding gowns; ‘Sample Sale’ gowns do not qualify for this Promotion. 

4.4 Only one Gift is available per gown purchase. 

Termination of Promotion

5.1 The Promoter reserves the right to vary the terms of, or cancel, this Promotion at any time without liability to any participant or other person, subject to applicable laws. 

Decisions Final

6.1 The Promoter’s decision relating to the Promotion and/or redemption of the Gift is final, in accordance to the Terms and Conditions and Frequently Asked Questions documentation. 

6.2Facebook, YouTube, or Instagram may be used to advertise or promote the Promotion. By entering the Promotion, entrants agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, YouTube, or Instagram; and to release Facebook, YouTube, or Instagram from all liability in relation to this Promotion. Any questions, comments or © T&Cs by TPAL complaints regarding the Promotion should be directed to the Promoter and not Facebook, YouTube, or Instagram.

6.3 The Promotion and these Terms of entry will be governed by the law of the State or Territory in which the Promoter ordinarily resides. Entrants accept the non-exclusive jurisdiction of courts and tribunals of that State or Territory in connection with disputes concerning the Promotion.

6.4 The collection and disclosure of personal information provided in connection with this promotion will be handled in accordance with the Promoter’s Privacy statement which adheres to the Privacy Act 1988 (cth) and Australian Privacy Principles.

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Terms & Conditions of entry to Grace Loves Lace Getaway Competition 2021

Start:Tuesday 1 June 2021 7:00 AM AEST 

End: Wednesday 30 June 2021 11:59 PM AEST 

No entries will be accepted outside this time. 

Website address: www.graceloveslace.com

Promoter Grace Loves Lace ABN: 76 161 870 944 – 25 Lemana Lane, Burleigh Heads, QLD, 4220 

Entry to the Promotion is open to Australian, American and UK residents in all eligible states/territories who fulfil the method of entry requirements and are 18 years of age or older. 

Details of prizes:Two entriespicked at random will be deemed the prize winners and will win the below:

PRIZE 1: US bride wins a trip to MIAMI

3 x economy return flightswith an airline selected by Grace Loves Lace(within the US)Each flight covers carry on luggage only

2 x nights accommodation at The Betsy Hotel i1 x Classic Double Room

1 x luxury styling experience at the Grace Loves Lace MIAMI showroom where the winner canchoose  complimentaryveil to the value of $512USD

Direct Airport Transfers to and from the accommodationto the value of $70 USD 

Expenses to the value of $450 USD per day for the group for 3 x days

PRIZE 2: AUS bride wins a trip to the GOLD COAST 

3 x economy return flights with an airline selected by Grace Loves Lace (within AUS)Each flight covers carry on luggage only

2 x nights accommodation at QT Gold Coast in 1 x Twin Ocean View Room with breakfast included

1 x luxury styling experience at our GOLD COAST showroom where the winner can choose 1 x complimentary veil to the value of $660 AUD

Direct Airport Transfers to and from the accommodation to the value of $170 AUD

Expenses to the value of $450 AUD per day for the group for 3 x days

Should thewinner(s) be located within the UK, the getaway trip(s) will be substituted for aniEscapetravel voucher to the value of £2K.

Method of entry: to enter, an entrant must, during the promotional period:Make a purchase of any value from Grace Loves LaceIf the purchase includes a wedding gown, the entrant will receive an additional 4 x entries, bringing their total to 5 x entries. In addition, all entrants must: follow @grace_loves_lace on Instagram. All valid entries received will be placed into a random electronic prize draw. 

As per our purchase T&C’s, we are unable to offer returns or exchanges on our made-to-order gowns unless in the event of a genuine manufacturing fault. We ask that you ensure your measurements are correct prior to your lock in date, and we do not take responsibility for any adjustments or alterations needed to be made on your gown (unless it is a genuine manufacturing fault). Should you wish to change your gown you are able to do so prior to your lock-in date; you will need to pay any difference in price, or should the selected gown be a lower price the balance will be provided in the form of a credit note. All items undergo high-grade professional quality control to ensure fabrics and manufacturing are of the highest standard. We highly recommend you try your gown on as soon as you receive it. In the unlikely circumstance you have concerns regarding the fit of your gown, you must contact our Customer Experience Team (cx@graceloveslace.com) within 7 days of receiving your order. If for any reason there is a manufacturing fault, postage will be covered by GRACE. You will need to provide updated measurements and images for our production team before the gown is returned. If you wish to cancel your order before locking-in your measurements, the cancellation fee will be applicable. The cancellation fee ($300AUD, £200, $250USD, €200, $300CAD, $320NZD) covers the cost of administration, lace allocation, pre-production and pattern preparation associated with your order. Once your measurements are locked-in, you will be unable to cancel you order as the gown will have gone immediately into production.

As per our purchase T&C’s, you may exchange your GRACE ready-to-wear purchase subject to adherence to these terms. Exchanges are accepted within 7 days of you receiving your garment. Please contact our Customer Experience Team (cx@graceloveslace.comto arrange for your item to be returned. Once confirmed, we must receive your item within 14 days if located in Australia or 21 days if located overseas. Items must be in original condition free of makeup, marks and stains, and must not have been worn, altered or washed. Any tags must remain in place. We suggest all items are tried on as soon as they are received to ensure you can exchange items within our specified timeframe. Please try on the gown after a shower to avoid contact with moisturiser, deodorant or makeup. Additionally, please try on your gown on clean, carpeted or tiled flooring.All items will undergo further quality control upon return. Exchanges are only available after the items have passed quality control. If for any reason your item does not pass QC, Customer Experience will contact you with your options.In the event of a manufacturing fault, return postage will be paid by GRACE. However, in the event of a change of mind, you will be liable for any additional postage to return your item and the purchase of the new.

Maximum number of entries: Infinite 

Draw Details: The draw will take place at 9am (AEST) on Wednesday 7 July 2021 at the Promoter’s offices on the Gold Coast, 25 Lemana Lane, Burleigh Heads QLD 4220.  

Notification of winner: Winner will be notified via email by 5pm (AEST) on Wednesday 7 July 2021

Total Prize Pool: Up to $7,000 AUD (inc GST). 

Prize Delivery: Winner has until 7 October 2021 to claim prize and the prize must occur within 12 months of the competition draw date.The prize will be arranged with the winner via email. 

Unclaimed prize draw: If the prize(s) are unclaimed by the unclaimed prize draw date, the Promoter will award the prize(s) to the Eligible Entrant(s) who came runner-up when the entries were judged, subject to any directions from any regulatory authority. 

Unclaimed prize draw date: 27 October 2021. Location of unclaimed prize draw: Grace Loves Lace, 25 Lemana Lane, Burleigh Heads, QLD, 4220.  

Notification of unclaimed prize winners: Unclaimed prize winners will be notified via email no later than 27 October 2021.  

Public announcement of winners from unclaimed prize draw: Public announcement of the winner will be published on Grace Loves Lace competition Instagram post via a comment directly tagging the winner on 27 October 2021.

 

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TRADE PROMOTION: GAME OF CHANCE TERMS OF ENTRY 

1. Information on how to enter and prize details form part of these terms & conditions (Terms of entry). The Terms must be read in conjunction with the Schedule. The Schedule defines the terminology used in these Terms of entry. Where there is any inconsistency between these Terms and the Schedule, the Schedule prevails. Participation in this Promotion is deemed acceptance of these Terms of entry. 


2. Entry is open only to legal residents of the Eligible 
locations who satisfy the Method of entry. Directors, officers, management, employees, suppliers (including prize suppliers) and contractors (and the immediate families of directors, officers, management, employees, suppliers and contractors) of the Promoter and of its related bodies corporate, and of the agencies and companies associated with this Promotion, including the terms and conditions providers TPAL (Trade Promotions and Lotteries Pty Ltd) are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, stepbrother, step-sister or first cousin. 


3. The Promotion will be conducted during the Promotion period. 


4. The Prize/s are specified in the Details of prizes section of the Schedule. 


5. The total prize pool is specified in the Total prize value section of the Schedule. 


6. Any prize is valued in Australian dollars unless expressly stated to the contrary. 


7. Entrants are advised that tax implications may arise from their prize 
winnings and they should seek independent financial advice prior to acceptance of their prize(s). The Promoter accepts no responsibility for any tax implications that may arise from accepting a prize. Entrants are responsible for any and all expenses that they incur in entering the competition and they will not be reimbursed regardless of whether or not they win the competition. 


8. The entrants must follow the Method of entry during the Promotion period to enter the Promotion. Failure to do so will result in an invalid entry. The Promoter will not advise an Entrant if their entry is deemed invalid. 


9. The time of entry will be deemed to be the time the entry is received by the Promoter. 


10. Entrants may submit up to the Maximum number of entries (if applicable). 


11. The Promoter accepts no responsibility for any late, lost, delayed, incomplete, incorrectly submitted, corrupted, illegible or misdirected entries, claims or correspondence whether due to © T&Cs by TPAL omission, error, alteration, tampering, deletion, theft, destruction, disruption to any communication network or medium, or otherwise including those entries not received by the Promoter for any reason. The Promoter is not liable for any consequences of user error including (without limitation) costs incurred. No correspondence will be 
entered into

12. The draw/s (if applicable) will be conducted in accordance with the Draw Details. The prize/s will be awarded to a valid entrant or entrants (as applicable) randomly drawn in accordance with the Prize Details. 


13. The winner does not need to be present at the draw unless expressly stated to the contrary. 


14. The winner(s) will be notified in accordance with the Notification of winners and Notification of unclaimed prize winners (if applicable) sections of the Schedule. Notification to winners will be deemed to have occurred on the later of the time the winner receives actual notification from the Promoter or two business days thereafter. The notification will include details about how the prize(s) can be claimed. 


15. The Promoter takes no responsibility where it is unable to contact prize winners who have not provided correct or complete contact details. If an entrant’s contact details change during the promotional period, it is the entrant’s responsibility to notify the Promoter. A request to modify any entry information should be directed to Promoter. 


16. It is a condition of accepting any prize that the winner must comply with all the conditions of use of the prize and the prize supplier’s requirements. Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. 


17. The winner(s) name and state/territory of residence will be published in accordance with the 
Public announcement of winner’s section of the Schedule (if applicable). 


18. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, entries or any other event beyond its control and, in these circumstances, the Promoter may, at its absolute discretion, cancel the Competition (without liability) and, if it elects to do so, recommence it from the start on the same conditions. 


19. Without limiting any other terms herein, the entrant indemnifies the Promoter for any breach of the above terms, conditions or warranties. All opt-in entries will be entered into a database and the Promoter may use the entrants’ names, addresses and telephone numbers for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being paid, unless otherwise advised by the entrant. By opting-in, entrants confirm that they allow their details to be used for this purpose. If entrants no longer consent to their details being used for future marketing purposes, the entrant should contact the Promoter via the details set out below. Any request to update, modify or delete the entrant’s details should also be directed to the Promoter. 


20. Entrants’ personal information may be disclosed to State and Territory lottery departments and the winner’s name published as required under the relevant lottery legislation. A request to access, update or correct any information should be directed to the Promoter. 


21. The promoter may conduct an Unclaimed prize draw in accordance with the Unclaimed prize draw section of the Schedule (if applicable). In the event the Unclaimed prize draw takes place, the Promoter will attempt to contact the winner(s) of the Unclaimed prize draw in accordance with the Notification of unclaimed prize draw section of the Schedule, and if applicable, the name and State/Territory of residency of any winner(s) of the Unclaimed prize draw will be published in accordance with the section of the Schedule entitled 
Public announcement of winners from unclaimed prize draw. If a prize is no longer capable of being redeemed, the new winner will receive a prize, as determined by the Promoter, of equivalent value (as if the original prize had been awarded to that person, less any administrative expenses incurred by the Promoter). © T&Cs by TPAL 


22. To the greatest extent permitted by law, the Promoter excludes all warranties, representations or guarantees (Warranties) regarding the Promotion and any prizes, including any Warranties which may have been made 
in the course of advertising or promoting the Promotion. The conduct of the Promotion or the supply of prizes may involve third parties, and the Promoter makes no Warranties and disclaims all liability in connection with any such third parties, their acts or omissions. By entering the Promotion, an entrant releases and indemnifies the Promoter and its related bodies corporate (including the officers, employees and agents of each) from and against all actions, penalties, liabilities, claims or demands the entrant may have against the Promoter or that the Promoter may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of an entrant entering or participating in the Promotion or winning or failing to win a prize, or using or permitting any other person to use the prize, except for any liability which cannot be excluded by law or which would cause any part of this clause to be void or unenforceable. 


23. If despite the foregoing clause, the Promoter incurs a liability to an entrant under any law which implies a Warranty into these Terms of entry which cannot legally be excluded, the Promoter’s liability in respect of the Promotion is limited, in the Promoter’s discretion, to either resupplying such goods or services as form part of the 
Promotion, or paying the cost of resupplying those goods or services. 


24. Without limiting any of the foregoing, in no circumstances will an entrant or the Promoter have any liability to the other for any loss or damage suffered which is indirect or consequential in nature, including without limitation any loss of profit, loss of reputation, loss of goodwill, or loss of business opportunity. 


25. The Promoter and its associated agencies and companies will not be liable for any damage in transit to or delay in transit of prizes. 


26. The Promoter may in its absolute discretion not accept a particular entry, may disqualify an entry, or cancel the entire Promotion at any time without giving reasons and without liability to any entrants. Without limiting this the Promoter reserves the right to verify the validity of entries, prize claims and entrants and to disqualify any entrant who submits an entry or prize claim that is misleading or not in accordance with these Terms of entry or who manipulates or tampers with the entry process. 
In the event that a winner breaches these Terms of entry, the winner will forfeit the prize in whole and no substitute will be offered. Verification is at the discretion of the Promoter, whose decision is final. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 


27. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash. Where a prize is unavailable for any reason, the Promoter may substitute the prize for another item of equal or higher value. The Promoter accepts no responsibility for any variation in prize value (including between advertising of the Promotion and receipt of the prize). © T&Cs by TPAL 


28. In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability (or that of a third party involved with the Promotion) to proceed with the Promotion on the dates and in the manner described in these Terms of entry, including but not limited to vandalism, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter’s obligations in respect of the Promotion will be suspended for the duration of the event and, in addition, the Promoter may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions, subject to approval of the relevant authorities. 


29. All entries become the property of the Promoter. As a condition of 
entering into this Promotion, entrants agree to assign all their rights in and to their entry and any related content to the Promoter, including any copyright or other intellectual property rights in the entry and related content. Without limiting this, the Promoter may use entry content for any and all purposes including commercial purposes. You warrant that entry content is original, lawful and not misleading and that the Promoter’s use of such content will not infringe the rights of any third parties. The entrant agrees to indemnify the promoter against all claims and costs by third parties arising from a breach of the warranty set out in this condition. The Promoter has no obligation to credit you as the author of any content submitted and may otherwise do any acts or omissions which would otherwise constitute an infringement of any moral rights you may have as an author of content. 


30. 
Entrants consent to the Promoter using the personal information provided in connection with this promotion for the purposes of facilitating the conduct of the promotion and awarding any prizes, including to third parties involved in the promotion and any relevant authorities. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter including third parties may, for an indefinite period, unless otherwise advised, use the private information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. 


31. The collection and disclosure of personal information provided in connection with this promotion will be handled in accordance with the Promoter’s Privacy statement which adheres to the Privacy Act 1988 (
cth) and Australian Privacy Principles. 


32. The Promotion and these Terms of entry will be governed by the law of the State or Territory in which the Promoter ordinarily resides. Entrants accept the non-exclusive jurisdiction of courts and tribunals of that State or Territory in connection with disputes concerning the Promotion. 

33. Facebook, YouTube, or Instagram may be used to advertise or promote the Promotion. By entering the Promotion, entrants agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, YouTube, or Instagram; and to release Facebook, YouTube, or Instagram from all liability in relation to this Promotion. Any questions, comments or © T&Cs by TPAL complaints regarding the Promotion should be directed to the Promoter and not Facebook, YouTube, or Instagram.

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INSTAGRAM 700K FOLLOWERS FREE SHIPPING COMPETITION

Shipping code is only valid for purchases made between14th July 2020 and 14th October 2020
Only one voucher per person
Order must be over AUD$1,000, USD$1,000, GBP1,000 or EUR1,000
Code can only be redeemed with the email address it has been sent to
Not valid for any orders place before 14th July 2020 or after 14th October 2020

WIN YOUR FULL WEDDING LOOK – NOVEMBER 2020

TERMS & CONDITIONS Schedule to Terms & Conditions of entry to Grace Loves Lace competition 2020, all States and Territories, Australia 

Start:  Tuesday 17 November 2020 7:30AM AEST 

End:  Thursday 19 November 2020 11:59 PM AEST 

No entries will be accepted outside this time. 

Website address: www.graceloveslace.com   

Promoter Grace Loves Lace ABN: 76 161 870 944 – 25 Lemana Lane, Burleigh Heads, QLD, 4220 

Eligible entrants Entry to the Promotion is open to Australian residents in all eligible states/territories who fulfil the method of entry requirements and are 18 years of age or older. 

Entry to the Promotion is open to all international residents who fulfil the method of entry requirements and are 18 years of age or older.  

Details of prizes: One entry picked at random will be deemed the prize winner and will win 1 x wedding gown of their choice, 1x veil of their choice, 1x piece of jewelry of their choice and 1x pair of shoes of their choice all from www.graceloveslace.com 

Method of entry to enter, an entrant must, during the promotional period: Social Media Entry: Participants must visit the Grace Loves Lace Official Instagram Page during the Competition Period and fully complete the following: comment on specific competition post, share competition post to their personal account, like competition post and follow the Grace Loves Lace account. All valid entries received will be placed into a random electronic prize draw. 

Maximum number of entries: Infinite 

Draw Details: The draw will take place at 9am (AEST) on Friday 20 November 2020 at the Promoter’s offices on the Gold Coast, 25 Lemana Lane, Burleigh Heads QLD 4220.  

Notification of winner: Winner will be notified via Instagram direct message by 5pm (AEST) on Friday 20 November 2020. Public announcement of the winner will be published on Grace Loves Lace competition Instagram post via a comment directly tagging the winner on Friday 20 November 2020.  

Total Prize Pool: Up to $5,500 AUD (inc GST). 

Prize Delivery: Winner has until November 2022 to claim prize. The prize will be delivered to the winner’s selected address via courier.  

Unclaimed prize draw: If the prize(s) are unclaimed by the unclaimed prize draw date, the Promoter will award the prize(s) to the Eligible Entrant(s) who came runner-up when the entries were judged, subject to any directions from any regulatory authority. 

Unclaimed prize draw date: 20 December 2020. Location of unclaimed prize draw: Grace Loves Lace, 25 Lemana Lane, Burleigh Heads, QLD, 4220.  

Notification of unclaimed prize winners: Unclaimed prize winners will be notified via Instagram Direct Message no later than 20 December 2020.  

Public announcement of winners from unclaimed prize draw: Public announcement of the winner will be published on Grace Loves Lace competition Instagram post via a comment directly tagging the winner on 20 December 2020.